Legal
Subprocessors
Clinelix engages the following third-party vendors as subprocessors to deliver the service. We update this list before adding or replacing any subprocessor. Items marked "planned" are scheduled for production go-live and are currently disabled or mocked in this sandbox environment.
| Vendor | Purpose | Data processed | Hosting region |
|---|---|---|---|
| MongoDB Atlas | Primary database | Clinic + billings metadata (no PHI) | Canada Central |
| Flinks (planned) | Canadian Open Banking — bank balances & transactions | Bank balances, transactions, account names | Canada |
| Stripe (planned) | Subscription billing | Payment metadata | US + CA |
| OpenAI / Anthropic / Google Vertex (via Emergent Universal LLM) | AI assistant engine | Aggregated financial metrics (no patient PII) | US |
| eClaims partner (planned) | PMS / eClaims integration | Procedure codes, claim status, ERA | Canada |
| Postmark (planned) | Transactional email | Email addresses | US |
| Sentry (planned) | Error tracking | Stack traces, user IDs | US/EU |
| Cloudflare (planned) | CDN + WAF | HTTP traffic metadata | Global |
Last updated: 2026-06-20. Contact privacy@clinelix.com for any subprocessor-related inquiries.